Privacy Policy

Privacy Policy

Last updated: June 4, 2026

Contact and business information

Metanoia MTC provides marketing technology consulting, AI receptionist setup, missed-call text-back setup, follow-up automation, and related AI-assisted business communication services for companies that need better inbound call handling.

Information we collect

We may collect information you voluntarily provide when you contact us by website chat widget, phone call, text message, email, or another direct communication method. This may include your name, business name, email address, phone number, website, business details, service needs, and the content of your message.

How we use information

We use submitted information to respond to your request, schedule calls, provide requested services, configure communication workflows, deliver customer support, maintain records, and improve our services.

SMS and phone communications

You can opt in to receive SMS from Metanoia MTC by starting a website chat and providing your phone number for a reply, texting or calling the business line and asking for follow-up, or emailing us your phone number and requesting a response about an AI receptionist, missed-call text-back, or automation request. If you opt in, we may respond by phone, email, or text message about your request. Message and data rates may apply. Message frequency varies based on the conversation. You can reply STOP to opt out of SMS messages and HELP for help when applicable, or contact us at admin@metanoia-mtc.com. Consent to receive SMS messages is not a condition of purchase or service.

No sale or sharing of mobile opt-in data

Metanoia LLC, doing business as Metanoia MTC, does not sell, rent, or share mobile phone numbers, SMS consent, or text-message opt-in information with third parties for their own marketing or promotional purposes. Mobile opt-in data and SMS consent are not shared with third parties for their own marketing or promotional purposes. We may share information only with service providers that help operate our website, communications, payment, scheduling, or business systems, and only as needed to provide those services.

Service providers

We may use third-party platforms for hosting, analytics, chat, phone, email, calendar scheduling, payment processing, and workflow automation. These providers process information on our behalf according to their own security and privacy practices.

Cookies and website technology

Our website and embedded tools may use cookies or similar technologies to operate the site, load the chat widget, remember interactions, improve performance, or understand general usage.

Your choices

You may contact us to request access, correction, deletion, or limitation of personal information where applicable. You may opt out of SMS by replying STOP when applicable, reply HELP for help when applicable, and may contact us by email for any privacy-related request.

Contact

Questions about this policy can be sent to admin@metanoia-mtc.com or by calling 214.682.3435.