Terms of Service

Terms of Service

Last updated: June 4, 2026

Business information

Use of this website

By using this website or contacting Metanoia MTC, you agree to use the site lawfully and not to interfere with site operations, submit false information, misuse communication tools, or attempt unauthorized access to any system.

Services

Metanoia LLC, doing business as Metanoia MTC, provides marketing technology consulting, missed-call text-back setup, AI-assisted communication workflow setup, follow-up automation, and related support services. Specific deliverables, pricing, timelines, and responsibilities are confirmed separately in writing, invoice, checkout, statement of work, or direct agreement.

Communications and SMS consent

You can opt in to receive SMS from Metanoia MTC by starting a website chat and providing your phone number for a reply, texting or calling the business line and asking for follow-up, or emailing us your phone number and requesting a response about an AI receptionist, missed-call text-back, or automation request. When you opt in, you authorize Metanoia MTC to respond using the contact information you provide. If SMS is used, message and data rates may apply, message frequency varies, and you may reply STOP to opt out or HELP for help when applicable. Consent to receive SMS messages is not a condition of purchase or service. Mobile opt-in data and SMS consent are not sold, rented, or shared with third parties for their own marketing or promotional purposes.

Payments and cancellations

Payment terms are provided at checkout, in an invoice, or in a separate written agreement. Subscription services may renew until cancelled according to the terms stated at purchase or in the applicable agreement.

No guaranteed results

Metanoia MTC works to improve response time, follow-up, and operational workflows, but does not guarantee a specific number of leads, calls, bookings, revenue, rankings, or business outcomes.

Customer responsibilities

You are responsible for providing accurate business information, lawful messaging instructions, approved customer communication practices, and any necessary account access or approvals needed to configure services.

Privacy

Use of this site is also governed by the Privacy Policy, including terms about SMS-related information and mobile opt-in data.

Contact

Questions about these terms can be sent to admin@metanoia-mtc.com or by calling 214.682.3435.